Step 1: Video recording & accessing the data
Our process begins by working with your real data accessing video recordings. This data is accessed from your existing video recording platform, which we’ll integrate into.
Once we have access to your video recordings, whether the content consists of sales presentation videos or Service VHC videos, we’ll move on to monitor, watch and review.
Step 2: Monitor, watch & review
At this point, our large UK-based human review team steps in to analyse the videos and identify the criteria you’re interested in. We assess each video providing an accountability measure based on your companies’ criteria and expectations.
Our straightforward reporting suite then displays performance and results to your specification.
We specialise in sales and service video monitoring, with a wealth of experience and knowledge of automotive Vehicle Health Check (VHC).
Many customers use our service to generate video monitoring data to increase awareness and develop their teams internally. Alongside this, we offer both field-based and online coaching solutions.
Step 3: Coach, Develop & Repeat
The insights gained from each individual video recording review are made available to you, providing a benchmark on team quality and performance.
This data allows you to plan future improvements based on our critiques. While you may use your own staff for this step, we offer and recommend online and field-based coaching and development from our experienced consultants, ensuring your team can effectively utilise our provided insights and solutions.